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Gap in leader and practitioner perception of AI results leads to trust issues on 25/08/2026 at 2:04 pm Consultancy.uk

Seven-in-10 executive leaders judge their AI deployments successful, but only half of practitioners actually working with those tools agree. As this gap between potential and reality stretches, research from Certinia found that only a fifth of AI adopters find the technology “exceeds their expectation”. 

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